Octane AI, a leading AI platform for Shopify and e-commerce brands, faced significant operational challenges as they scaled. After nearly a decade in business, the company had accumulated a complex web of back-office tasks ranging from state registrations and compliance to finance and HR operations. For Ben Parr, Co-Founder & President, managing these operations meant losing valuable time and focus on growing the business.

Challenges

1. Operational Overload: Endless administrative tasks, from state filings to managing health insurance, consumed significant time.
2. Time Drain: Weeks with tens of hours lost to tasks Ben didn’t want—or need—to manage personally.
3. Focus Erosion: Time spent on operations detracted from strategic priorities, like business growth and innovation.

Solution

Chore stepped in to streamline and manage Octane AI’s back-office operations, providing comprehensive support that included:

• Handling state registrations and compliance.
• Managing insurance, payroll, and accounting fixes.
• Taking ownership of recurring and unexpected operational fires.

Chore's proactive and reliable approach allowed Ben to offload the tasks he dreaded, reclaiming valuable time and mental bandwidth to focus on scaling Octane AI.

Results

1. Significant Time Savings

Chore saved Ben tens of hours per week, particularly during high-demand periods, by managing tedious and time-consuming operational tasks.

2. Improved Focus

With Chore handling back-office work, Ben could focus entirely on growing Octane AI, driving innovation, and executing on strategic priorities.

3. Peace of Mind

Chore’s expertise ensured Octane AI remained compliant and operationally sound, removing the constant worry of unresolved fires.

4. Cost Avoidance

Without Chore, Octane AI would have needed to hire additional staff or allocate founder time—both significantly more costly solutions.

Testimonial

"Chore is magical. They handle the tasks I don’t want to deal with and open up my brain for growing the business. Their work saves me tens of hours a week and eliminates the endless stress of back-office operations. If you want to scale efficiently, Levy is essential."

— Ben Parr, Co-Founder & President, Octane AI

Key Metrics

• Tens of Hours Saved Weekly: Freed from operational distractions.
• 100% Compliance: Seamless handling of state and federal requirements.
• Strategic Enablement: Focus shifted entirely to business growth and innovation.