Chore Privacy Policy

Last Updated: March 8, 2025

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This Privacy Policy (“Policy”) explains how Levy, Inc., doing business as Chore (“Chore,” “we,” “us,” or “our”), collects, uses, and shares personal information from users of our website, www.hirechore.com (the “Site”), and our services (the “Services”). This Policy also applies to any other Chore websites that link to it. It does not apply to websites that reference a different privacy statement.

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Types of Users
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Chore categorizes users into the following groups:
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  • Site Visitors – Individuals who visit our website. Site Visitors may also use the Services or be Customer End Users or Authorized End Users.
  • Customer End Users – Individuals who access the Services on behalf of an organization (the “Customer”) that has invited them. The Customer has a separate agreement with Chore (the “Services Agreement”) and controls access to the tools used within the Services. Chore processes information collected from and about Customer End Users on behalf of the Customer.
  • Authorized End Users – Individuals with Chore accounts who are invited to use the Services by one or more Customers. This may include Customer counterparties or service providers. Chore acts as the data controller for information provided by and about Authorized End Users.
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Together, Customer End Users and Authorized End Users are referred to as “End Users.”
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Information You Provide

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We collect personal information you provide directly, including:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Fax number
  • Username and password
  • Demographic details (e.g., gender, occupation)
  • Any other information you submit on our Site.

What We Collect

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We collect information in various ways, depending on the type of user you are.

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Information You Provide Directly

We collect information that you, the Customer, or End Users provide on the Site and through the Services, including:
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  • Contact Information – Name, company, title, postal address, email address, phone number, and relationship to the Customer. This may include information you provide directly or that others submit to invite you to use the Services.
  • Registration & Profile Information – Username and password (or single sign-on credentials) for End Users, along with any additional profile details, such as employer information or business needs.
  • Operations Content – Messages, instructions to Chore, attachments, files, contracts, action items, business records, and other content submitted through the Services by or on behalf of the Customer.
    • Customer End User Operations Content is collected, used, and shared based on the Customer’s instructions, applicable terms in the Services Agreement, or as required by law.
    • The Customer, not Chore, determines policies regarding storage, access, modification, deletion, sharing, and retention of Operations Content. For example, a Customer may grant or revoke access, manage permissions, and control retention or export settings. Please check with your Customer regarding their policies.
  • Inquiries & Feedback – Comments and questions submitted through customer service interactions or surveys.
  • Payment Information – If you provide payment details in connection with your use of the Services, a third-party payment processor collects and stores your payment information (e.g., credit card number, billing address, and phone number) on our behalf.

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Information Collected from Third Parties & Integrations

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  • If you use third-party services (e.g., Gusto) that integrate with Chore, these services may provide us with additional information about your interactions as they relate to our Services.
  • If you initiate these connections, you also authorize us to share necessary information to enable your use of the integration. If you do not want this information shared, do not enable these connections.
  • Once enabled, these third parties’ privacy policies will govern how they handle your data.

Additional Information We Collect

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Information from Third-Party Sources

We may collect additional information from third parties, including:

  • Potential Customer Information – Data from business partners, marketers, researchers, analysts, and other sources to supplement the information we collect directly from you.
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Automatically Collected Information

We may automatically collect data about you and your device, including:

  • Device Information – Details about your computer or device, such as IP address, operating system, device type, browser type, browser language, device IDs, platform type, and geographic region (state or country) from which you access the Site or Services.
  • Usage Information – Data on how you interact with our Site and Services, including:
    • The website you visited before arriving at our Site.
    • Pages viewed, time spent on pages, and access times.
    • Actions taken within the Services, such as the number of action items completed.
    • Features and embedded content you engage with.
    • Files shared and any third-party integrations used.
  • Location Information – We process general location data based on your IP address to determine the approximate geographic region of your device.
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Use of Your Personal Information

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We use your personal information to:

  • Respond to comments, inquiries, and provide customer support.
  • Send service-related communications, including confirmations, invoices, technical notices, security alerts, updates, and administrative messages.


Cookies & Tracking Technologies
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We may use cookies to enhance your experience on our Site and Services.

  • Session Cookies – Expire once you close your browser.
  • Persistent Cookies – Remain on your device until deleted.

Cookies help us analyze and improve our Services, making them more personalized and tailored to your interests and needs.

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‍Use of Information
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We use the information we collect, subject to any applicable limitations in an agreement with a Customer, to:

  • Operate, maintain, and improve our Site and Services.
  • Respond to comments, inquiries, and provide customer support.
  • Send notifications, confirmations, invoices, technical notices, updates, security alerts, and other administrative messages.
  • Communicate about promotions, upcoming events, and relevant offerings.
  • Prevent or address technical or security issues and resolve support requests.
  • Conduct analysis, research, and reporting on Service usage.
  • Comply with legal obligations and processes.
  • Protect the Services, our users, and others from fraudulent, unauthorized, or illegal activity.
  • Provide and deliver requested products and services.

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We may also:

  • Share personal information in connection with business transactions such as mergers, acquisitions, financing, or bankruptcy.
  • Share personal information for legal, security, and protection purposes, including:
    • Complying with laws and responding to legal requests.
    • Protecting the rights, property, and safety of Chore, its agents, customers, and others.
    • Enforcing agreements, policies, and terms of use.
    • Responding to emergencies to protect individuals' safety.
  • Share information with those who need it to perform work on our behalf.

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We may combine the information we collect through the Site or Services with information collected automatically or received from third parties and use it in accordance with this Privacy Policy. Additionally, we may aggregate, de-identify, or anonymize collected data in a way that it cannot be reasonably linked to you, the Customer, or your device. Subject to applicable limitations, we may use such data for any purpose.

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Sharing of Information

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Service Providers

We may share information with third-party service providers that perform services on our behalf, including sales, marketing, analytics, content provision, data storage, security, and fraud prevention.

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Business Transactions

We may share information:

  • With a subsequent owner, co-owner, or operator of the Site or Services.
  • In connection with corporate mergers, consolidations, restructurings, or sales of equity or assets, including during due diligence.

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Legal, Protection, and Safety Purposes

We may share information to:

  • Comply with laws and respond to lawful requests.
  • Protect the rights, property, and safety of Chore, its agents, Customers, and others.
  • Enforce agreements, policies, and terms of use.
  • Respond to emergencies.

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With Consent or Customer Direction

  • For Site Visitors and Authorized End Users, we may share information with your consent.
  • For Customer End Users, we may share information with the Customer’s consent or direction, including through third-party integrations.

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Visibility Within Services

  • Depending on your organization's settings, Operations Content submitted through Chore may be visible to other users within a dashboard, within your organization, or to other End Users.

We may also share aggregated and/or anonymized information with third parties for their own purposes.

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‍Online Analytics and Advertising
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Analytics

We use third-party web analytics services, such as Google Analytics, to:

  • Collect and analyze usage data through cookies and similar tools.
  • Conduct auditing, research, and reporting.
  • Assist with fraud prevention.
  • Provide certain features and improve our Services.


To prevent Google Analytics from using your information, you can install the Google Analytics Opt-out Browser Add-on.

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If you receive emails from us, we may use tracking technologies, such as tracking pixels, to collect data on when you open our emails or click on links. This helps us measure the effectiveness of our communications and marketing efforts.

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Online Advertising

We may allow third-party advertising technologies (e.g., Google Display Network) to place cookies or tracking technologies on your device. These tools collect information to help deliver relevant advertising about our Site and Services on other websites you visit.

Note: Opt-outs apply per device, meaning you must opt out separately on each device you use to access our Services.

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Do Not Track (DNT) Notice

Do Not Track (DNT) is a privacy preference available in some web browsers. While we offer various opt-out mechanisms for third-party data collection, we do not currently recognize or respond to browser-initiated DNT signals.

Learn more about Do Not Track here.

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Third-Party Links and Features

Our Services may include links to third-party websites, plug-ins (e.g., Facebook, Instagram, Twitter), and integrations. If you interact with these third-party services:

  • Your data may be shared with those third parties, their users, and the public, depending on how their platforms function.
  • We are not responsible for third-party content, data practices, or privacy policies.
  • The collection, use, and sharing of your information will be governed by their privacy policies, not ours.

We encourage you to review the privacy and security policies of any third-party services you choose to use.

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Your Rights and Choices

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Marketing Communications

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If we send you marketing communications based on our relationship, your consent, or applicable law, you can opt out by:

  • Following the unsubscribe instructions at the bottom of our emails.
  • Contacting us using the information provided below.

Please note:

  • Even if you opt out of marketing messages, we may still use and share certain information as permitted by this Privacy Policy or required by law.
  • You cannot opt out of certain operational emails, such as those related to transactions or our ongoing relationship with you.

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Privacy Requests

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For Customer End Users

If you are a Customer End User, please contact your organization (the Customer) to exercise your data rights under applicable laws, including requests to access or delete your information.

  • If you are a Customer and have a request regarding information provided through our Services, please reach out to your Chore contact.

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For Site Visitors and Authorized End Users

If applicable, you can view and manage certain information by logging into your account.

You may also request:

  • Access to your personal information.
  • Changes to your contact preferences.
  • Opting out of sharing certain personal data with third parties.
  • Updating or correcting your information.
  • Deletion of your information (subject to legal and business requirements).

We will review and respond to all requests within the timeframes required by applicable law. However, some information may be exempt from deletion or modification if we must retain it to comply with legal obligations.

Certain regions (such as the EU) may grant additional rights regarding personal data, which you may exercise as permitted by law.

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Cookies and Tracking Technologies

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You can remove or reject cookies through your browser settings. However, please note:

  • Most browsers accept cookies by default unless settings are changed.
  • Removing or rejecting cookies may affect how our Site and Services function for you.

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Additional Privacy Information for California Residents

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If you are a California resident, California law requires us to provide additional details on how we collect, use, and share your personal information (as defined under the California Consumer Privacy Act (CCPA)).

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Categories of Personal Information We Collect

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As outlined in this Policy, we collect various types of personal information from Site Visitors and End Users, including:

  • Identifiers (e.g., name, address, email address).
  • Internet or device activity (e.g., browsing history, Site usage).
  • General geolocation data (e.g., approximate location based on IP address).
  • User-generated content (e.g., information provided in Operations Content).
  • Potentially protected classifications (e.g., gender).
  • Other information that can be reasonably associated with you.

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Your Rights Under the CCPA

As a California resident, you (or an authorized agent acting on your behalf) have the right to:

  • Request access to and deletion of your personal information.
  • Opt out of certain data-sharing practices.
  • Not be discriminated against for exercising your rights under applicable law.

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Verification & Submission of Requests
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To verify your identity before processing a request, we may require information to match our records. If you would like to exercise your CCPA rights, or if you are an authorized agent making a request on behalf of a user, contact us at legal@hirechore.com with "CCPA Consumer Request" in the subject line.

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California "Shine the Light" Law

Under California law, residents may request information on how we share certain categories of personal data for third-party direct marketing purposes. We do not share personal information for third-party direct marketing purposes.

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Contact Information

If you have questions or comments about this Privacy Policy, you can contact us via:

📧 Email: contact@hirechore.com
📞 Phone: (+1) 561-933-9030
📍 Address: Chore, 382 NE 191st St, PMB 60414, Miami, Florida 33179-3899, USA

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Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are made, we will update the "Last Updated" date accordingly.